1. Introduction

Welcome to ThanksBusDriver ("we," "our," or "us"). By using our platform, you agree to comply with and be bound by these Terms of Service. Please read them carefully.

2. Acceptance of Terms

By registering for or using the ThanksBusDriver service, you agree to these terms. If you do not agree, please do not use our service.

3. Driver Registration

Drivers must provide accurate information during registration, including:

• Full legal name
• Company affiliation
• Valid email address
• Company identification or badge

4. User Conduct

Users agree to:

• Use the platform for its intended purpose of thanking bus drivers
• Not post inappropriate, offensive, or harmful content
• Respect the privacy of drivers and other users
• Not attempt to circumvent any security features

5. Points and Rewards

Points are awarded for thank-you messages. Points have no cash value and can only be redeemed for items listed in the driver's wishlist. Redemption is at the sole discretion of the administrator.

6. Service Maintenance Fee

To cover the operational costs of the ThanksBusDriver platform (including hosting, security, and infrastructure), a monthly maintenance fee of 2 points is applied to each active driver account.

How it works:

• The fee is automatically deducted from the driver's earned points balance.
• To ensure drivers maintain a minimum reserve, the fee will only be deducted if the driver's total balance exceeds 10 points.
• If the balance is 10 points or less, the fee is recorded as a "fee due" and will be deducted when the driver's balance exceeds 10 points in the future.
• The fee is charged only in points – drivers never pay cash.
• This fee is non-refundable and is applied monthly on the 11th of each month.

7. Account Deactivation

Drivers may request account deactivation at any time. Upon deactivation, all personal data will be removed from our active systems within 30 days.

8. Disclaimer

ThanksBusDriver is provided "as is" without warranties of any kind. We are not responsible for any damages arising from the use of our platform.

9. Governing Law

These terms are governed by the laws of Canada and the province of Ontario.

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use constitutes acceptance of the updated terms.

Last Updated: July 1, 2026

For any questions, contact us at thanksbusdriver2026@gmail.com.

1. Introduction

ThanksBusDriver ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.

2. Information We Collect

We collect the following types of personal information:

• Driver Information: Name, company, email, password, profile photo, and identification documents
• Thank-You Messages: Sender name, message content, and point selections
• Usage Data: How you interact with our platform

3. How We Use Your Information

Your information is used to:

• Provide and improve our services
• Process thank-you messages and point redemptions
• Communicate with you about your account
• Ensure platform security and prevent fraud

4. Consent

By using ThanksBusDriver, you consent to the collection and use of your personal information as described in this policy. You may withdraw consent at any time by contacting us.

5. Information Sharing

We do not sell or share your personal information with third parties except:

• When required by law or legal process
• With your explicit consent
• To service providers who assist in our operations (with strict confidentiality agreements)

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or destruction.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Your Rights

Under Canadian privacy law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Withdraw consent
• Request deletion of your data

9. Contact Us

For privacy concerns or to exercise your rights, contact us at: thanksbusdriver2026@gmail.com

Last Updated: July 1, 2026

1. Overview

ThanksBusDriver values your trust. This Refund Policy outlines the conditions under which refunds may be issued for point purchases or other transactions on our platform.

2. Point Purchases

Points purchased for the purpose of thanking drivers are non-refundable once they have been awarded to a driver.

3. Technical Issues

If you experience technical issues that prevent you from using our service, please contact us. We will work to resolve the issue promptly. If we cannot resolve the issue within 14 days, you may be eligible for a full refund.

4. Cancellation

You may cancel your account at any time. Any unused points in your account at the time of cancellation will be forfeited.

5. Unauthorized Charges

If you believe your account has been charged without authorization, please contact us immediately. We will investigate and, if confirmed, issue a full refund.

6. How to Request a Refund

To request a refund, contact us at: thanksbusdriver2026@gmail.com. Please include your account email, the transaction date, and the reason for your request.

7. Processing Time

Refund requests are processed within 5-10 business days. Funds will be returned to the original payment method.

8. Contact

For any questions regarding this policy, please contact us at thanksbusdriver2026@gmail.com.

9. Service Fee Deductions

The monthly service maintenance fee (deducted in points) is non-refundable. Points are digital goods with no cash value; therefore, deductions made for service maintenance do not constitute a monetary loss to the user and are not subject to cash refunds.

If you believe a fee was deducted in error, please contact us at thanksbusdriver2026@gmail.com and we will investigate.

Last Updated: July 1, 2026